Should every user be able to create a Microsoft Team?
Since the arrival of Microsoft Teams in the Office 365 ecosystem, there has been much confusion and debate about how to successfully implement the software to the best interests of the company. This confusion has come about due to the lack of forethought of how to efficiently deploy Microsoft Teams across a user base of differing levels of technical competence.
One of the main issues with
Everybody or Nobody
Empowering your workforce by enabling all users to create their own Teams will encourage them to be more involved and be willing to engage with a new piece of software that is designed to make everyone’s lives easier. Furthermore, your users are the experts in what Teams they need and will be able to create Teams instantly and as they are needed instead of interrupting the flow of their productivity to send endless back and forth email correspondence to IT to discuss the intricacies of what they require. This means that users are less frustrated with annoying wait times and IT can turn their attention to more essential tasks that need their expertise.
However, a mass of users with
Nevertheless, it is important not to underestimate users by restricting their ability to create their own Teams as this can disengage users and cause frustration. Building barriers may seem like a sensible solution to control the information sprawl associated with Microsoft Teams but this can backfire if not carefully managed appropriately. There are a number of options available to help balance this situation, all of which can be supported through ProvisionPoint.
- One of the options is to only allow a few, carefully selected users to create Teams. This would require disabling Team creation for everyone but a small group of power users who are located in the different areas within the business.
- Another option would be to add an approval layer to requests for new Teams to reduce the risk of duplication and to ensure there is a justifiable reason for the Team.
- Additionally, you could consider offering a more comprehensive training programme for all users, explaining how users should be using the Microsoft Teams software and, most importantly, when it is appropriate or necessary to create a Team.
Finding your Solution
To find the correct solution for your organisation the question you should be asking yourselves is not “Should all users be able to create a Team?” but “How do we ensure that Teams are only created when it’s appropriate?” Of course, this solution will look and feel different according to your needs as an organisation.
Microsoft Teams is a useful tool but isn’t flexible enough to cope with different organisational scenarios and challenges on its own. ProvisionPoint can add